Note: We do not accept business/companies/operators for vehicle dealers, employment agencies and tour agencies.

Throughout the website, the terms “we”, “us” and “our” refer to Biztax Corporate Services Pte Ltd (Biztax). We offer this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here which are governed by and interpreted in accordance with the laws of Singapore with exclusive jurisdiction. Our User Agreement is also our Terms and Conditions. By visiting and continuing to access any part of our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitations to users who are browsers, vendors, customers, merchants, and/ or contributors of content. 

1. Account Creation 

  • Business Owner’s email, full name, NRIC, company name, company UEN, contact number, billing address and mail forwarding correspondence address, will be requested from client upon purchase of our virtual office package.
  • These are what the information is required for:
    • Full Name/NRIC/Contact Number/Company Name/UEN – Details are needed for the rental of our address for your business use and mail collection identification.
    • Email – Detail is needed for correspondence of e.g. Mail Forwarding Alert, Billing, Meeting Room Bookings, Package Renewal, Mail Forwarding etc.
    • Billing Information – Details provided are to be of local residential billing information per NRIC for billing purpose. 
  • It is Client’s responsibility to ensure true and accurate information is provided to us at point of entry. Should there be any changes to the information at any point in time, client should promptly inform us at 

2. Usage of Biztax Address 

  • Each virtual office service subscription is only valid for one ACRA registered business/company entity only and it is non-transferable.
  • You may use the registered address of Biztax to register your company with ACRA as your “Registered Office Address or Principal Place of Business” after you have successfully purchased the virtual office address package from our website. Successfully purchased means that your account information is correctly made and complete, and payment has been made successfully. Account creation is not complete if we request for more information. 
  • Only Business/Company in Singapore that has successfully registered with ACRA within 14 days from the effective start date of this service and business/company entity remains valid throughout the subscription period, may continue to use the registered address for the sole purpose of their business on these materials (written correspondence, company letterheads, business invoices, business cards) during the subscribed period. 
  • It is your responsibility, upon signing up for our virtual office address service, to ensure your business or company is registered and valid with ACRA within 14 days from the effective start date and throughout the period of this service. Client is to inform us of the registered company name and UEN in writing, if not provided upon registration, once registered with ACRA.
  • It is your responsibility, upon signing up for our virtual office address service, to ensure your business is allowed to be registered using our address as we are located in a Business 2 – Light and General Industrial development before making the purchase. We will not be liable for any losses should your business not be allowed to register, operate or unable to obtain any licenses (e.g. recruitment firms) due to this.
  • It is your responsibility, to ensure your company does not cause a nuisance at our premises from any of your company staff or 3rd party addressing to your company.
  • We do not accept employment agencies, vehicle dealer business/companies/operators, tour agents/companies/operators

3. Conditions of Services 

(a) Mail Collection/Distribution 

  • Depending on the type of service subscribed, we provide receiving of normal mails for mail forwarding and mail scanning. 
  • Receiving or forwarding of Parcels and Registered Parcels are not included in this service.
  • Clients have to ensure mails received have names labelled that are addressed to their own Company name instead of Personal Name or Biztax. We will only process mails addressed to the Company Name registered with us. Client will provide this information in our website upon purchase. 
  • Do note that mails received to personal name may be opened to assist identification of Company Name. We are not obligated to process mails addressed to personal name and will handle the mails based on our own discretion. 
  • We will try our best to ensure accuracy in process of mails redirection. It is Client’s responsibility to ensure we are provided with the updated and correct mailing address and attention to for forwarding and email address for notification. 
  • We shall have the right to:
    • Open any mails received if we are unable to identify the addressee and handle the letters at our own discretion;
    • Return or properly dispose any uncollected mails of clients after 1 month from date of collection email notification or after expiration of service
    • Implement new mail/parcel related services or impose mail/parcel related fees as and when we deem fit.

(b) Mail Scanning service 

  • It is deemed that client allows us to view all information in the mail once they choose to use this service for that mail. 
  • We have the right to open any mail and scan to our client via email. 
  • Mail scanning service is only available during Working Hours of 9am to 5pm, Monday to Friday (excluding Public Holidays or otherwise informed).
  • Incompatible mails for scanning e.g. mail larger than maximum scan size, magazine, book, calendar, binder, credit card, PIN mailer and booklet.

(c) Meeting Room (if applicable) 

  • You can go to our website to check availability for booking of meeting room. Booking is only confirmed when you have successfully made payment. Meeting room usage is only by appointment.
  • Meeting room can only accommodate up to 6 people. 
  • Same rules apply for ad-hoc meeting room bookings.

4. Others 

(a) Purchased Items 

  • All prices stated are in Singapore Dollars (unless stated otherwise).
  • All packages and services are for a period of 1 year unless otherwise specified.
  • All purchases are non-refundable and not pro-rateable (unless stated otherwise).
  • Payments can be made by PayNow or direct bank transfer (payment to be made within 24 hours) 
  • Mail Forwarding, Mail Scanning, and Meeting Rooms are not available on Singapore Public Holidays or otherwise informed.
  • All packages are promoted and honoured as at time of purchase. Our packages, services and promotions are subjected to changes.

(b) Notifications and Updates 

  • We will automatically send any new product, service updates or announcements through the email provided to us.
  • Should there be any changes to your company (company name, ownership, ceasation of company etc.), please inform us via email immediately.

(c) Withdrawal/Termination

  • If client would like to stop using our address before package period is over, client will have to inform us in writing by email. Client will have to update the relevant parties and stop using our address for all client’s businesses.
  • Once purchased package/service period is over and no renewal is made upon expiry date or if Client’s company is closed down or upon client/our request, Client and Biztax’s agreement will be deemed terminated. Client will have to update the relevant parties and stop using our address for all client’s businesses as their registered address in ACRA or wherever applicable immediately.
  • For non-renewal after 14 days of expiry date, we have the right to change the registered office address to any director’s residential address via Bizfile in ACRA. 
  • All purchases are non-refundable and not pro-rateable (unless stated otherwise) even at time of withdrawal or termination.

5. Indemnity and Agreement on Services, Representation and Terms Amendment

  • Client agrees to use the services of Biztax for legitimate businesses in Singapore only;
  • Upon signing up for any of the services, Client confirm and will be fully responsible for providing true, accurate and complete information upon purchase of virtual office package and shall be liable for any misrepresentation whatsoever; 
  • Upon signing up for any of the services, Client gives consent to Biztax to use their personal data to perform its duty effectively as their Service Provider.
  • Client agrees to indemnify us from any delay, loss or misplacement of mail or improperly addressed mails during redirection to the client;
  • Client hereby fully indemnifies and holds Biztax harmless from any loss, responsibility, costs, damages or liabilities from any misuse/updates/changes of the virtual office services or from any liabilities or responsibilities arising with respect to any party concerned;
  • Client agrees that Biztax shall have the right to terminate client’s facilities or services for any breach of the terms and conditions herein or in any other official communication from us to Client without notice and all deposits or payments will be forfeited;
  • In the event that we are unable to continue in providing virtual office service, client agrees to indemnify us from any liability or losses incurred by client’s company arising from this.
  • Client and/or his representative, agent or proxy agrees to accept and be bounded by all the terms and clauses of this User Agreement or in any other official communication between us to client; and further holds Biztax harmless from any breach of the terms;
  • Client agrees that Biztax shall reserve the right, periodically and without giving any prior notice to client, to amend, cancel or otherwise change any or all of the products, services, 3rd party vendors or terms and conditions herein.
  • In continuing to use our services, Client is deemed to have agreed to all the terms and conditions in this user agreement.

Should you have any enquiries, please write to us at before signing up for our service. Upon signing up for our service, it is deemed that you have agreed to our user agreement and privacy policy.